Insurance & coverage
Every vehicle ships with basic CDW. Upgrade at pickup or in advance - no pressure, no upsell.
Coverage levels
Basic CDW (included)
€800 deposit · €600 excess
Standard collision damage waiver. Tyres, undercarriage, windscreen and personal items not covered.
Full CDW
€300 deposit · €150 excess
Reduced excess plus tyres and windscreen. Recommended for the Chalki–Apeiranthos mountain loop.
Zero Excess
€0 excess · €100 deposit
Full peace of mind including tyres, windscreen, undercarriage and roadside replacement.
What's always included
- Unlimited kilometres
- Theft protection (TPI)
- Third-party liability
- 24/7 roadside assistance
- Free second driver
- Free baby seat / booster
- VAT and Greek road taxes
What's never covered
- Driving under the influence
- Driving without a valid licence (or IDP where required)
- Off-road driving with a non-4×4 vehicle
- Taking the vehicle on a ferry without written permission
Frequently asked questions
Honest answers, updated for the new 2026 Greek traffic code.
Is insurance included? What's the deposit?+
Basic CDW is included with every rental. Deposit varies €100–€800 depending on insurance level. Full CDW (€150 excess) and Zero Excess (€0) are optional upgrades. Tyres, undercarriage and windscreen are NOT covered by basic - choose Full or Zero if you'll be on rougher village roads.
What documents do I need at pickup?+
Your driving licence, passport or national ID, and a credit card (for the deposit hold). Debit cards are usually accepted but the deposit may be charged rather than held. IDP only if your country's licence is not in Latin script.
What happens if I scratch or damage the car?+
We follow a transparent damage protocol. We photograph the car together at pickup and at return, and any new damage is logged with photos. With Basic CDW you pay up to your excess (€600). With Full CDW it's €150. With Zero Excess you pay nothing. We do not charge invented damage - every Google review can attest.
Do I need a credit card?+
Strongly preferred for the deposit hold (we don't actually charge it). Debit cards are accepted but the deposit will be a real charge that we refund at return. Cash deposits also possible, please ask in advance.
Is there a young-driver fee under 25?+
€5/day young-driver fee for drivers aged 21–24 on cars and SUVs.
What if I cancel because my ferry is cancelled?+
Send us the cancellation notice on WhatsApp - we waive the no-show fee. Aegean weather happens.